We at OGS Procurement Services continuously strive to provide our customers with more options at the most value and a positive experience working with Procurement Services. In order to make sure we get it right, it’s important for us to understand your perspective and have your input. After all – it’s all about the customer and the customer is you!
We received great feedback from each of our previous surveys – thank you! In particular, we took note that the majority of respondents identified difficulty searching for contracts or navigating the OGS website as their #1 barrier to success.
We hear your concerns and have made improving user experience with our website a priority. The current customer satisfaction survey is a bit different from surveys in the past because it primarily focuses on your experience using the Procurement contracting web pages. The feedback you provide for this survey will help shape the future of our website.
We hope that you take this opportunity to let us know what matters most to you and what we can do to serve you better!
Make sure to forward this to others in your purchasing, procurement, or finance offices that you think should complete it.
Please complete this survey no later than Friday, March 23.
Thank you for your time and your honest and constructive feedback. We look forward to continuing our work with you!